SOUL AND SUNSHINE COLLECTIVE
Contact the Collective
Feel free to contact us with any questions or concerns. You can use the form on our website or email us directly. We appreciate your interest and look forward to hearing from you.
Write To Us
Opening hours
Monday - Friday: 9:00 - 18:00
Saturday: 9:00 - 16:00
Sunday: Closed
Address
Ricky Garden
Chennai, IN
PRIVACY POLICY
At Soul & Sunshine Collective, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our brand, website, or services.
1. Information We Collect
We may collect the following information when you place an order, contact us, or interact with us online:
Name
Email address
Shipping and billing address
Order details and preferences
Payment confirmation details (we do not store card or UPI information)
Messages sent via email or social media
2. How We Use Your Information
Your information is used only to:
Process and deliver your orders
Communicate with you about your purchases, queries, or updates
Improve our products, services, and customer experience
Send order confirmations, shipping updates, or important notices
We do not sell, rent, or trade your personal information to third parties.
3. Payments
Payments are processed through trusted third-party payment gateways.
We do not collect or store your debit/credit card numbers, UPI IDs, or banking details.
4. Sharing of Information
We may share limited information only with:
Delivery and logistics partners (for order fulfillment)
Service providers strictly required to operate our business
All such parties are expected to respect the confidentiality of your information.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online transmission is 100% secure, we strive to use commercially acceptable means to protect your data.
6. Cookies & Analytics (If Applicable)
If we operate a website, we may use basic cookies or analytics tools to understand website traffic and improve user experience. These do not personally identify you.
7. Your Rights
You have the right to:
Request access to the personal data we hold about you
Ask for corrections or deletion of your information
Opt out of promotional communications at any time
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, please contact us at:
Soul & Sunshine Collective
📧 Email: info@soulandsunshine.shop